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Payment
Instructions
All
Prices quoted are in US Dollars (USD) unless otherwise indicated.
All Payments MUST be made in US Dollars(USD)
Online Purchase
We accept payment via
Paypal for all online credit card transactions. Major credit cards accepted
include Visa, MasterCard, Discover, American Express.
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All
shipping charges automatically calculated by the shopping cart are based
on shipment to the United States only. Do NOT use the shopping cart to
process your order if your shipping destination is not the United States.
If you are an international customer who wish to make a purchase and whose
shipping destination is NOT the United States, you must first contact
us, giving details of the item(s) you wish to purchase so that a quotation
of shipping charges to your intended destination can be made. Upon receipt
of our shipping quote, and if are still interested in making the purchase,
you can then request for an invoice to be emailed to you together with
payment instructions. With this invoice, you can then proceed to make
you secured online payment directly via PayPal using the SEND MONEY Feature
on
PayPal website.
Mail Order
Purchase
We also accept mail-order transactions. All International customers (including
US based customers) ordering via mailorder must make their payment in
the form of an International Bank Draft. We do NOT accept Personal/Company
Cheque or Local Money Order. In all cases, shipment will only be made
upon clearance of payment by our bank. Full payment instructions will
be given at time of ordering.
All shipping charges automatically calculated by
the shopping cart for mailorder purchase are based on shipment to the
United States only. Do NOT use the shopping cart to process your mailorder
purchase if your shipping destination is not the United States.
If you are an international customer who wish to make a mailorder purchase
and whose shipping destination is NOT the United States, you must
first contact us, giving details of the item(s) you wish to purchase,
so that a quotation of shipping charges to your intended destination can
be made. Upon receipt of our shipping quote, and if you are still interested
in making the purchase, you can then request for an invoice to be emailed
to you together with payment instructions so that you may print a copy
and send it together with your payment.
Returns
If you not satisfied
with your purchase, you may return the item(s) to us and request for a
full refund. This refund shall include the cost of the item(s) together
with any shipping charges incurred by you in the course of shipping the
item to your ship-to location.
If you wish to return the merchandise to us, you must first notify us
of your intention within 3 days of receiving the item. Upon receipt of
your notification, full instructions will be sent to you, outlining the
procedure for the return of the merchandise. We are not obliged to accept
the return of a merchandise or give out any refund to you or anyone who
return the mechandise WITHOUT first notifying us of his intention within
3 days of receiving the item or who fail to follow the return procedures
as outlined by us
The merchandise must be returned in its proper original condition and
packaging as when first shipped by us. Expenses for any shipping, handling,
or miscellaneous charges incurred by the buyer in the course of returning
the merchandise shall not be refunded and will have to be borned by the
buyer.
Refund
Refund shall be given under the following conditions:
a) Returns as described above
b) Non-availability of Stock - In the event where the stock of an item
is not available due to unforseen circumstance even though payment has
already been made, we may, at our discretion, propose within our means,
an alternative solution to you. Should you reject the alternative solution,
full refund (actual price of item plus any shipping charges paid by you
to ship the item to your ship-to location) shall be given to you.
In any case, a refund shall only be given directly back to the party who
makes the payment for the purchase.
Shipping and Handling
Please note that Shipping Charges calculated and shown in the checkout
payment page are based on shipment to the United States only.
We ship internationally
(worldwide). International buyers, before you make a purchase, please
contact us for confirmation of the total shipping charge(s) applicable
to your destination. You need to provide information on the item(s) which
you are interested and also your shipping destination in order for us
to calculate your shipping charges.
Buyer to pay for shipping, handling and insurance(optional) charges prior
to shipment.
If you intend to order several items, it is advisable to place all your
orders at the same time rather than separately in order to save on shipping
and handling charges. We can consolidate your shipment to help you save
on shipping cost..
All shipment
are sent via Air Mail / Parcel Post.
Contact Us:
(The following is a fictitious address used for DEMO purposes only)
Acme Gifts and Collectibles
123 Shenton Way
Newcastle
NSW 1234
Australia
Tel: (612) 12345678 Fax: (612) 24680868
Email: acme_demostore@smartshoppingworld.com
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